Cancellation & Refund Policy
This policy covers cancellations and refunds for paid services booked through A2 Motivation, including studio recording sessions and any related production services. Exact terms for a specific engagement are confirmed in writing before payment, and take precedence over the general guidance below.
Cancelling a booked session
If you need to cancel or reschedule a confirmed recording session, contact us as early as possible so we can hold or release the studio slot accordingly. Rescheduling is generally accommodated where notice is given ahead of the scheduled date; late cancellations — including no-shows — may be subject to a fee to cover reserved studio time, crew and equipment.
Refunds
Refund eligibility depends on how much work has already been completed on your engagement at the time of cancellation — for example, if research, scheduling or production has already begun. Specific refund terms, including any applicable percentages or cut-off points, are confirmed as part of the agreement before any payment is made.
How to request a cancellation or refund
Email hello@a2motivation.com with your booking details, including the scheduled date and the reason for your request, and we'll confirm next steps as quickly as we can.